MUST Care

MUST Care

Where care meets calm software.

MUST Care covers the full patient journey — appointments, in-clinic and video consults, electronic medical records, prescriptions, lab and pharmacy — engineered for hospitals and multi-specialty clinics that need clinical depth without enterprise bloat.

MUST Care
Built for

tier-2 hospitals digitizing for the first time, multi-specialty clinics adding telehealth, diagnostic chains running pickup-and-report flows, and wellness brands selling subscription consults.

Features

Everything you need, nothing you don't.

Video consults

Low-latency telehealth with in-call prescription, vitals capture and follow-up scheduling — no separate Zoom required.

Electronic Medical Records

Patient timeline with vitals, allergies, prescriptions, lab results and uploads — searchable, exportable, audit-logged.

Appointments

Doctor calendars, walk-ins, online booking, reminders, rescheduling and no-show recovery.

Pharmacy & lab

Inventory, expiry tracking, billing and integrated lab order routing with status notifications.

Billing & insurance

Estimates, claims, receipts, packages and TPA approvals — with discharge bill in one click.

Compliance

Role-based access, complete audit logs, encryption at rest and data residency options (US, EU, UAE).

Key capabilities

Production-grade
from day one.

Every MUST Care deployment ships with the operational depth your team expects — observability, role-based access, audit logs and the ability to scale on day one, not after a rewrite.

  • Multi-branch hospital support
  • OPD, IPD, ICU and OT modules
  • Doctor pay & commission engine
  • Insurance & TPA workflows
  • ICD-10 & SNOMED coding
  • Prescription templates by specialty
  • Lab result auto-attach to EMR
  • Patient app with reports & bills
  • WhatsApp reminders & receipts
  • Inventory with reorder points
  • Discharge summaries & ePrescriptions
Who it's for

Built for real teams, real workflows.

Regional hospitals

Move from paper and Excel to a connected platform without forcing your clinicians into enterprise software they hate.

Multi-specialty clinics

Add telehealth alongside your in-clinic flow with shared records, unified billing and one patient app.

Diagnostic chains

Run sample collection, lab processing and report delivery with full status tracking and home-pickup support.

Integrations

Plays well with your stack.

WhatsApp Business
Next.js
NestJS
PostgreSQL
Firebase Cloud Messaging
AWS S3
AWS Elastic Beanstalk
AWS CloudFront
AWS RDS
AWS Lambda
WhatsApp Business
Next.js
NestJS
PostgreSQL
Firebase Cloud Messaging
AWS S3
AWS Elastic Beanstalk
AWS CloudFront
AWS RDS
AWS Lambda
FAQ

About MUST Care

Want a tour of MUST Care?

We'll walk you through it live, with your use case in mind — and ship a written proposal within 48 hours.

Talk to us